3122b AdmGuide Complaint Procedures for Nondiscrimination and Equal Opportunity Access


Any person that believes that s/he has been discriminated against or denied equal opportunity or access to programs or services may file a complaint, with one of the District’s Civil Rights Coordinators, or the Superintendent.

Complaint Coordinators

Craig Hubbell


Kristin Bowers

Director of Human Resources


Director of Teaching & Learning: Student Services

(414) 773-1042


(414) 773-1082

12121 W. North Ave.


12121 W. North Ave.

        Wauwatosa, WI 53226                             Wauwatosa, WI 53226

Informal Procedures

The complainant shall orally discuss the complaint with the District's Civil Rights Coordinator, who shall in turn investigate and answer the complaint. The complainant may also initiate the formal procedure as described below.

Formal Procedure

Step 1


A written statement of the complaint signed by the complainant shall be submitted to the District's Civil Rights Coordinator within five (5) business days of receipt of the answer to the informal complaint. The Coordinator shall further investigate the complaint and reply in writing to the complainant within five (5) business days.

Step 2


If the complainant wishes to appeal the decision of the Coordinator, s/he may submit a signed statement of appeal to the Superintendent within five (5) business days after receipt of the Coordinator's response. The Superintendent shall meet with all parties involved, formulate a conclusion, and respond in writing to the complainant within ten (10) business days.

Step 3


If the complainant remains unsatisfied, s/he may file a written appeal with the School Board within five (5) business days of his/her receipt of the Superintendent's response in step two. The School Board shall meet with the parties within twenty (20) business days of the receipt of the appeal. A copy of the Board's disposition of the appeal shall be sent to each party within ten (10) business days of this meeting.

The District’s Coordinator will provide a copy of the District's complaint procedure to any person who files a complaint and will investigate all complaints in accordance with this procedure.

A copy of each of the Acts and the regulations on which this notice is based, may be found in the Civil Rights Coordinator's office.

Governmental Agencies

Discrimination complaints/charges may also be filed under federal and/or state laws and may be submitted to the following:

Office for Civil Rights U.S. Equal Employment Opportunity Commission

U.S. Department of Education Milwaukee Office

Citigroup Center         Reuss Federal Plaza

500 West Madison St., Suite 1475 310 West Wisconsin Avenue, Suite 500

Chicago, IL 60661-4544         Milwaukee, WI 53203-2292

(312) 730-1560         1-800-669-4000

State of Wisconsin

Department of Workforce Development

Equal Rights Division

819 North 6th St., Room 723

Milwaukee, WI 53203

(414) 227-4384

One does not have to file a complaint with the District before filing a complaint with an agency listed above, and an individual may file complaints with both the District and an agency listed above if he/she wishes to do so. There typically are filing deadlines associated with discrimination complaints, and the individual agencies could be contacted for more information on relevant timelines.

Retaliation Prohibited

Retaliation for filing a complaint or participating in the investigation of a complaint is strictly prohibited.

False Information

Any individual who knowingly files a false complaint or knowingly provides false information concerning a complaint shall be subject to disciplinary action.

Approved/Adopted:  July 13, 2009

Revised:  August 29, 2011

Revised: February 9, 2016